Four interactive prototypes. One product. All shipping the same record.
Sarah is moving in today. Ada is at home with her support worker. Emma owns both their homes and one more. Rebecca insures 342 dwellings including Ada's. Same record, four chromes.
First hour, bin night the evening before, a welcome pack the owner paid for, a photo-to-ticket that gets someone there today.
Accessibility as the design language. Mode chosen at the front door. Help on every screen. Voice, pictograms and AAC tiles built in.
Operational spine. Attention queue by severity. Money view with the rev-share flywheel. One-click compliance snapshot.
Portfolio risk-scored. Certification chain hashed and signed. Claim evidence bundles auto-compiled the moment an incident happens.
The record is modelled against High Physical Support — the strictest SDA category. Improved Liveability, Fully Accessible, Robust and mainstream housing all fit inside the same schema with the strict bits switched off.
Postcon is where Vestra captures what nobody else has — appliance history, warranties, service dates, hoist load-tests. Every downstream surface is only powerful because the record underneath is proprietary.
Owners buy welcome packs. Tenants redeem. Vestra takes a fee, owners take a rev-share, businesses take a customer. The mainstream surface earns. The SDA surface never does.
Every certification, service and audit event lands in one signed ledger. What an insurer opens is a hashed audit trail. What a claims adjuster opens is a compiled evidence bundle. Not a folder to chase — a document to read.
Great UX for the tenant becomes fewer maintenance calls for the owner, faster resolution when things break, longer tenancies, and a positive-signal renter profile that follows people between homes. The SDA variant does the same for participants, families, coordinators and insurers.
Vestra takes a fee per home, a cut of the welcome pack, referral fees on the offers layer, and per-dwelling data licences from the insurers who underwrite the network. Same record. Four surfaces. All shipping.